How does the gravity feeder work?
As your pet eats or drinks, gravity lets more food and water flow down into the bowls, so they stay topped up without electricity.
Which pets is it suitable for?
Cats, kittens, puppies and small dogs. It is for dry kibble, freeze-dried and mixed dry food, not wet, raw or canned food.
How much does it hold?
The food hopper holds 1600ml and the water tank holds 800ml. How long that lasts depends on your pet's size and appetite, so check levels daily.
Is it easy to clean?
Yes. The hopper, water bottle and bowls lift off the base, so you can rinse them with warm soapy water and dry them fully before refilling.
How long does delivery take?
Standard shipping within the US is free. Orders are processed in 1–3 business days and ship from a US warehouse via USPS, with 3–5 business days delivery after that, so most orders arrive in about 4–8 business days (roughly 1–2 weeks). You will get tracking by email once your order ships. See our shipping policy.
Can I return my order?
We accept returns only if your feeder arrives damaged, defective or is the wrong item. Email pawpour@gmail.com within 14 days of delivery with your order number and photos, and we will explain the next steps. We do not accept change-of-mind returns. Full details are in our refund policy.
How can I contact you?
Email pawpour@gmail.com or use our contact form, and we will reply by email.